Workforce Development Institute (WDI)
 
 
 
 
 
 
 
 
 

Business & Professional Courses

Writing, communicating, fiscal savviness and computer skills are just some of the key elements needed in many jobs to be successful. Our courses cover training for all types of business settings. Develop new, effective skills to attain the highest level of professionalism.

Business Writing and Reports
20 hours, 2 CEUs, Non-Credit
Blended: Classroom / Online

Sharp writing skills pay off in an increasingly information-oriented workplace! This blended classroom/online course will help you brush up on the mechanics and structure of written communications and add a professional touch to your reports.

You will:

  • Review basic elements of clarity, grammar mechanics, word choice and report writing
  • Benefit from direct instructor feedback

Course Topics:

  • The Writing Process: Preparation, Organization, Writing and Revision
  • Grammar, Mechanics and Punctuation
  • Style and Clarity: Concise and Precise Writing Techniques
  • Correspondence for the Business Environment: Reports and Emails; Business Memos and Letters

The course begins and ends with classroom meetings and will have four weeks of online sessions in-between. Students will work independently on assignments, with access to the instructor for person-to-person interaction, both in the classroom and via email.

Prerequisites: Basic computer skills; previous experience using a word processing software program; a flash drive; the ability to submit assignments in MS Word or Word-compatible format; and proficiency using email to submit and retrieve class-related documents.

Required Textbook: Rules for Writers, 7th edition by Diana Hacker and Nancy Sommers. ISBN-13: 9780312647360

Location: Hudson Valley Community College Main Campus

Tuition: $380

Communication and Collaboration
13 Hours, 1.3 CEUs, Non-Credit
Online / Independent Study

This course provides you with the tools to improve communication and collaboration in your workplace. This interactive and engaging online course is self-paced.

At the end of this course, you will be able to:

  • Describe the purposes and methods of communication for the workplace
  • Analyze appropriate verbal workplace communication
  • Analyze appropriate nonverbal workplace communication, including body language, facial expressions, emotions and silence
  • Explain appropriate written communication for the workplace
  • Explain the elements of successful collaboration with teams in the workplace
  • Understand what constitutes proper meeting etiquette for each type of meeting

This course is appropriate if you are transitioning into a new career field, or if you are new to the workforce.

Tuition: $50

Computer Concepts
26 Hours, 2.6 CEUs, Non-Credit
Online / Independent Study

This course is for individuals with limited computer literacy who are interested in learning basic computer skills in order to improve their chances of finding a job and building a career.

The course provides you with very basic skills on how to operate a computer and function within a digital environment. You will explore a computer’s hardware and software, as well as how to use the internet for either job search or basic workplace purposes.

Course content includes: operating a computer, including keyboard, mouse, and controls; creating files within an application; writing emails and attaching files to an email; using the internet for research and social networking.

Textbook (included with cost of tuition): eBook - ICDL Exam Cram 2, Adobe Reader. Mike Sales Gunderloy; Susan Harkins, Pearson IT Certification, 2004.

This online course provides you the greatest possible flexibility, with open enrollment dates and up to six months to complete the course.

Tuition: $150

Creating and Managing Your Personal Brand
32 Hours, 3.2 CEUs, Non-Credit
Online / Independent Study


Are you employed but you'd like to enhance your career potential? This course will provide the necessary theory, application and interaction to develop the skills and habits you need to successfully represent yourself in the employment market. Whether you want to better meet your current employer's needs or prepare for a new career, you will learn benefits of personal branding by revising current or creating new components of your personal profile and online presence, implementing a plan to maintain your personal brand. You should have an existing resume when you take this course.

At the end of this course, you will be able to:

  • Analyze personal branding in today's employment market
  • Determine how employers' expectations can affect a personal brand
  • Create a professional profile that satisfies the needs of employers
  • Create visual media for use in contact introductions
  • Create an online presence
  • Determine a plan for maintaining your personal brand

If you wish to present your professional best, then this fully online, self-paced, course is ideal for you!

Tuition: $149

Creativity and Innovation
13 Hours, 1.3 CEUs, Non-Credit
Online / Independent Study

This course explains how you can apply creativity and innovative thinking to the workplace. It can be completed online at your own pace.

At the end of this course, you will be able to:

  • Define creativity and innovation
  • Use the creative cycle in a workplace example
  • Explain strategies for developing and refining ideas in a group setting to improve and maximize creative efforts
  • Apply the process for implementing new ideas in the workplace
  • Identify symptoms of job burnout and mitigation strategies

This course is most appropriate if you are transitioning into a new career field, or if you are new to the workforce.

Tuition: $50

Critical Thinking and Problem Solving
13 Hours, 1.3 CEUs, Non-Credit
Online / Independent Study

This self-paced, online course reveals ways for you to sharpen your critical thinking and problem solving skills and apply them in the workplace.

At the end of this course, you will be able to:

  • Define inductive, deductive, and circular reasoning
  • Describe qualities found in critical thinkers
  • Explain benefits of critical thinking in your work
  • Describe the connections between information and arguments
  • Describe solving problems using conventional and innovative methods

This course is most appropriate if you are transitioning into a new career field, or if you are new to the workforce.

Tuition: $50

Financial Literacy
13 Hours, 1.3 CEUs, Non-Credit
Online / Independent Study

This course is for individuals who are transitioning into a new career field after 10 or more years in another career as well as individuals who are new to the workforce. The course provides an overview of the principle elements of financial literacy.

Course content includes: explaining annual and monthly income; identifying different types of expenses; describing the benefits and pitfalls of credit and loans; explaining the key elements of banking accounts; describing best practices for maintaining a personal budget.

This online course provides you the greatest possible flexibility, with open enrollment dates and up to six months to complete the course.

Tuition: $50

Flexibility and Adaptability
13 Hours, 1.3 CEUs, Non-Credit
Online / Independent Study

This course demonstrates the advantages of staying flexible and adaptable in changing workplace conditions. This course is tailored to your schedule and can be completed entirely online at your own pace.

At the end of this course, you will be able to:

  • Describe advantages of flexibility at work
  • Identify the characteristics of adaptable people
  • Identify adaptation techniques
  • Describe the importance of incorporating different types of feedback
  • Define ways to manage change
  • Identify signs of depression related to change at work

This course is most appropriate if you are transitioning into a new career field, or if you are new to the workforce.

Tuition: $50

Hired! The Ultimate Job Search Course
36 Hours, 3.6 CEUs, Non-Credit
Online / Independent Study

Regardless of whether you are an entry-level professional, experienced professional or have executive skills, navigating a job search can be frustrating, daunting and ineffective if done incorrectly. In Hired! The Ultimate Job Search Course you will learn how to develop a proactive job search. Upon completion of the course, you will be able to use data from self-assessment tools to select a job title, analyze your career marketing documents, the strategies available to effectively access the hidden job market, and the strategies to employ before, during, and after a job interview. You'll be able to identify different network communication strategies, develop a job search social media plan, and analyze the resources available to you in your job search.

At successful course conclusion, you will be able to:

  • Analyze the results of a self-assessment as it relates to a job search
  • Create career marketing documentation to use in a job search
  • Analyze strategies used to access the hidden job market
  • Determine a job search communication strategy
  • Analyze a social media plan for use in a job search
  • Develop a job search monitoring plan
  • Analyze job pre-interview strategies
  • Analyze job post-interview strategies

If you need a step-by-step approach to finding and getting your next job, then this fully online, self-paced, course is ideal for you!

Tuition: $399

Initiative and Self-Direction
13 Hours, 1.3 CEUs, Non-Credit
Online / Independent Study

Strengthen your own initiative and gain confidence in self-direction with this self-directed, online course!

At the end of this course, you will be able to:

  • Identify the traits of an individual with strong initiative and self-direction
  • Explain tangible and intangible success criteria when setting goals
  • Describe types of goals and techniques to reward yourself for goals achieved
  • Apply self-direction techniques to advance professional skills

This course is most appropriate if you are transitioning into a new career field, or if you are new to the workforce.

Tuition: $50

Leadership and Responsibility
13 Hours, 1.3 CEUs, Non-Credit
Online / Independent Study

This course empowers you to identify and adopt important qualities of leadership and integrity. It discusses ethical behavior in your use of influence and power in the workplace and how to take responsibility. This concise online course is self-paced.

Some topics covered in the course include:

  • Identify the characteristics of an effective leader
  • Explain how leaders motivate others
  • Identify ways to demonstrate and earn more responsibility
  • Identify the roles of integrity and ethical behavior in using influence and power
  • Identify and choose a mentor

This course is most appropriate if you are transitioning into a new career field, or if you are new to the workforce.

Tuition: $50

Productivity and Accountability
13 Hours, 1.3 CEUs, Non-Credit
Online / Independent Study

Master the tools to increase your productivity and accountability in the workplace by taking this course! You can take this well-organized course at your own pace, completely online.

At the end of this course, you will be able to:

  • Explain how worker productivity impacts business
  • Describe goal-setting strategies in difficult situations
  • Describe ways to increase productivity
  • Describe ways to keep a team productive
  • Describe task management process
  • Identify ways to assess personal accountability

This course is most appropriate if you are transitioning into a new career field, or if you are new to the workforce.

Tuition: $50

QuickBooks I
24 Hours, 2.4 CEUs, Non-Credit
Online / Independent Study

Stand out from other job seekers by preparing for QuickBooks I certification. Improve your chances of landing a new job, getting a promotion, taking on new responsibilities at work, or earning a higher salary.

In QuickBooks I, you will explore and use many of the features of QuickBooks as they pertain to a service or merchandising business. You will apply accounting concepts in recording transactions, preparing reports, closing an accounting period, creating company data files, establishing inventory, customer and vendor files and preparing the payroll. Upon successful completion, you should be ready to use QuickBooks Pro 2013 in real-world situations and take the QuickBooks Certification exam.

QuickBooks I is designed for business and accounting undergraduate and graduate students. If this is what you are looking for, and you desire to become your professional best, then this is the course for you!

Topics such as the following will be covered:

  • Navigating the QuickBooks interface
  • Creating company data files and lists
  • Analyzing accounting transactions
  • Preparing company financial reports
  • Recording business transactions
  • Processing payroll transactions
  • Analyzing cash accounts
  • Performing maintenance to protect QuickBooks data files

Certification: QuickBooks Pro 2013 Level 1 Certification
Certifying body: Intuit and QuickBooks
*Please note that this course does not result in a learner receiving certification, but instead prepares the learner to sit for the certification exam.

This online course provides you the greatest possible flexibility, with open enrollment dates and up to six months to complete the course.

Tuition: $299

Social and Cross-Cultural Skills
13 Hours, 1.3 CEUs, Non-Credit
Online / Independent Study

This course highlights the importance of recognizing and appreciating social and cross-cultural differences in the workplace environment. This engaging online course is self-paced.

At the end of this course, you will be able to:

  • Explain the principal elements of social and cross-cultural skills and how they are applied to the workplace
  • Identify appropriate social skills and physical appearance for the workplace
  • Describe elements of working successfully with individuals from different cultural backgrounds

This course is most appropriate if you are transitioning into a new career field, or if you are new to the workforce.

Tuition: $50

Spanish for Law Enforcement Spanish for Law Enforcement I
36 Hours, 3.6 CEUs, Non-Credit
Online / Instructor Facilitated

Designed for those in the law enforcement professions, this course introduces the student to the basic structures and sounds of Spanish through a situational approach that includes the language pre-professionals and professionals may encounter when dealing with Spanish speakers in settings such as police stations, prisons and in the street. This course is primarily designed for beginners. Some topics covered in the course include:

  • Greetings, farewells and introductions in person and by telephone
  • Asking for personal information
  • Giving and receiving simple information
  • Reporting an accident or a robbery
  • Requesting and giving directions
  • Identifying places and geographical locations
  • Receiving emergency calls
  • Describing people, clothing
  • Helping to implement a neighborhood watch program
  • Detaining suspects: reading the Miranda warning
  • Traffic violations and DUI
  • Investigating a crime: talking to victims, suspects and witnesses
  • Handling a medical emergency
  • Giving physical descriptions
  • Investigating domestic abuse, reporting domestic violence
  • Traffic police: stopping and interviewing drivers, administering a sobriety test, identifying parts of a car

Students will work with audio and video files, and they will record their voice online. The course is 12-weeks long, and students will complete one lesson per week.

Prerequisites: None

Textbook: Approximately $145, Spanish for Law Enforcement Enhanced Edition: The Basic Spanish Series, 2nd Edition will be available for purchase at the Viking’s Cove Bookstore

Tuition: $675

Start Your Career: Create and Manage Your Brand
47 Hours, 4.7 CEUs, Non-Credit
Online / Independent Study

This course will introduce you to the key skills and methods to start your career by branding yourself for professional development to achieve short-term and long-term career goals. The course, which is online and self-paced, teaches you skills to successfully market your experiences on a resume, in a personal narrative, and in a visual timeline or portfolio.

At the end of this course, you will be able to:

  • Describe the advantages of creating, managing and maintaining a personal brand in today's employment market
  • Understand the expectations of employers in today's employment market
  • Create a professional portfolio that satisfies the needs of employers
  • Produce a video introduction that satisfies the needs of employers
  • Learn how to develop and leverage a social network to help advance your career
  • Learn best practices for sharing your personal brand

This course is most appropriate if you are actively enrolled in classes and looking to enhance your career potential through best practices in job search. Your work experience should range from 0-4 years.

Tuition: $149

Startup Business Principles Startup Business Principles
30 Hours, 3.0 CEUs, Non-Credit
Classroom

WDI has partnered with the Troy Innovation Garage to offer this complete overview of the necessary steps in developing an idea and starting your own business. In addition, this course provides ample opportunity for hands-on application of core concepts with the Troy Innovation Garage, Gramercy Communications and their partners. This unique program allows you the opportunity to gain valuable experience by partnering with formative-stage companies on real world consulting projects, the chance to develop your own business models and start-up concepts, and an advanced knowledge and understanding of the business start-up process. At the conclusion of this course, you will have completed a detailed marketing plan and presentation for your business idea. This course will prove beneficial to both individuals and teams of entrepreneurs in any stage of business idea development.

Prerequisites: None

Textbook: Five suggested texts are used along with subscriptions to “Entrepreneur” and “Fast Company” magazines, as well as the Times Union and Albany Business Review. A complete list is available from WDI.

Location: Troy Innovation Garage, 22-24 Fourth St., Troy

Tuition: $600

Workforce Readiness Bundle
69 Hours, 6.9 CEUs, Non-Credit
Online / Independent Study

This course is for individuals who are transitioning into a new career field after 10 or more years in another career as well as individuals who are new to the workforce. The course covers the skills necessary to succeed in the workplace and includes topics such as critical thinking, communication, taking initiative, leadership and financial literacy. It also covers creativity and innovation, flexibility and adaptability, and social and cross-cultural skills.

Course content includes: applying critical thinking, questioning, and problem-solving strategies for the workplace; applying creativity skills and innovative thinking to the workplace; explaining ways to improve flexibility and adaptability and understanding their value in the workplace; describing effective workplace communication and collaboration techniques; explaining the principal elements of social and cross-cultural skills, and how they are applied to the workplace; describing the principal elements of initiative and self-direction, and how those elements contribute to achieving goals for the workplace; explaining ways to optimize productivity and accountability in the workplace; explaining the qualities and responsibilities of an effective leader and describing the principal elements of financial literacy.

Textbook (included with cost of tuition): eBook - Professionalism: Skills for Workplace Success, 2/E. Lydia E. Anderson, Fresno City College (HEPM ID: 1954126); Sandra B. Bolt, Fresno, Prentice Hall, 2011.

This online course provides you the greatest possible flexibility, with open enrollment dates and up to six months to complete the course.

Tuition: $349